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You may lodge a complaint against a data controller for a violation of your rights or a signal for infringement of the Law for Protection of Personal Data.
Your complaint/signal must be translated into Bulgarian.
IMPORTANT! In order to lodge a complaint to the CPDP electronically(via the CPDP`s website or e-mail address), you should submit a signed electronic document with an electronic signature (please refer to the instructions below). The CPDP does not review complaints, scanned and filed through the website or e-mail of the CPDP, which are not signed with an electronic signature.
You can lodge a complaint to the Commission for Personal Data Protection in the following ways:
1. In person – at the CPDP’s Registry at: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592 (see the location of CPDP).
2. By post to: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Commission for Personal Data Protection.
3. By fax: +3592/91-53-525.
4. By e-mail to the CPDP’s e-mail address (firstname.lastname@example.org). In this case, your complaint should be submitted in the form of a signed electronic document with an electronic signature (not scanned!).
5. Via the CPDP’s website - using the electronic form provided below. In this case, your complaint should be submitted in the form of a signed electronic document with an electronic signature. The document should be attached by clicking the "Browse" button and then "Attachments". The file must be equal to or less than 5 MB. It is mandatory to fill in the fields concerning the means of communication - name, address, email address.
Each complaint must contain the complainant`s data - name, address, telephone number (if available), e-mail address (if available); The nature of the complaint; Any other information and documents that you consider relevant to the complaint; Date and signature (for electronic complaints - electronic signature and for paper complaints - handwritten signature).
Fields marked with * are required